Pulsedesk

Pulsedesk is a comprehensive helpdesk solution that simplifies customer support processes. It offers features such as automation tools based on artificial intelligence, all-in-one customer inquiry management, easy delegation of support queries, online chat for websites, and flexible trigger system for work automation. Additionally, Pulsedesk provides a knowledge base for clients, analytics to track customer satisfaction, a client portal for request management, a mobile application for on-the-go support, and open API for integrations. It is a cost-effective and customizable solution that has been praised by customers for its functionality and customer-oriented approach.

Features

• Automation tools based on artificial intelligence
• All-in-one customer inquiry management
• Easy delegation of support queries
• Online chat for websites
• Flexible trigger system for work automation